Data Protection

twcmmk Privacy Policy

This page explains how twcmmk handles players' personal information responsibly.

SSL Encryption
Data Security
No Third-Party Sharing
Section 1

Introduction — Our Commitment

twcmmk is a digital gaming platform for players in Myanmar, and we commit to handling all personal information you provide in a responsible manner. This Privacy Policy applies from the moment you start using the twcmmk platform.

This policy explains what data we collect, why we collect it, how we use it, and what rights you have regarding the protection of your data. By continuing to use the platform, you are considered to have agreed to the terms set out in this policy.

Data Protection Commitment

twcmmk always protects your personal information using SSL encryption technology. Your data is never shared with any unauthorized third party under any circumstances.

Last updated: 30 October 2026

Section 2

Information We Collect

The data we collect while you use the platform falls into the following categories.

2.1 Registration / Account Sign-Up Data

  • Name (display name and / or real name)
  • Email address
  • Phone number
  • Date of birth (for age verification — must be 21+)
  • Player's preferred language setting

2.2 Financial Transfer Data

  • Deposit / withdrawal records from KBZPay, Wave Money, AYA Pay or CB Pay
  • Amount, transfer time and transfer reference number
  • Financial service number linked to the account

Financial data is collected only to process transfer records and prevent unauthorised transactions. Card numbers are not stored.

2.3 Technical Data

  • IP address and browser information
  • Device type (phone, tablet, computer)
  • Game play history and session duration
  • Cookies and session tokens

2.4 Player Support Data

  • Support agent chat records
  • Questions, complaints and feedback
  • Access timestamps (Myanmar Standard Time — UTC+6:30)
Section 3

How We Use Your Data

We use the data we collect only for the purposes listed below. It is never used for anything outside those purposes.

  • To create, verify and manage player accounts
  • To process deposits and withdrawals smoothly
  • To manage player access to bonuses, VIP status and promotions
  • To prevent fraud and maintain platform security
  • To provide customer support and resolve issues
  • To carry out data analysis for improving the player experience
  • To meet legal and regulatory compliance requirements

twcmmk uses personal data only for the deliberate purpose of improving gaming services such as football betting, Live Casino, slots or Shan Koe Mee.

Section 4

Cookies and Tracking Technology

The twcmmk platform uses cookies and similar technologies to improve your experience. Cookies are small data files stored in your browser that help maintain your session.

4.1 Types of Cookies

  • Essential Cookies: Required for account login, session management and security
  • Functional Cookies: To remember language settings and gameplay preferences
  • Gaming Tracking Cookies: To verify game history and bonus status

4.2 Cookie Controls

You can choose to block or delete cookies through your browser settings. Please note that if essential cookies are deleted, some platform features may stop working.

Section 5

Data Sharing and Disclosure

twcmmk does not sell, rent or trade your personal data to any third parties. Cases where we may share data include the following.

5.1 Service Providers

When data is shared with service providers who help operate our platform (for example, payment processors), those providers are bound by contract to handle the data only as directed by twcmmk.

5.2 When Required by Law

Data may be disclosed only when required by law, court order or to protect the public interest. Where permitted by law, you will be notified in advance of any such disclosure.

5.3 Business Mergers

In the event of a business merger or sale, your data may be transferred to the successor entity. In that case, we will ensure that protections consistent with this policy remain in place.

A clear commitment — twcmmk will never share your personal data with any advertising company, data broker or any third party seeking to exploit it.

Section 6

Data Retention Period

We do not retain data beyond the period needed for its purpose. The data retention framework is as follows:

  • Active account data: Retained for as long as the account remains active
  • Financial transfer records: Retained in accordance with financial law requirements
  • Customer support records: Retained for a set period after resolution
  • Cookies / session data: Deleted after the session is closed or the set time period has elapsed

If you request account closure, we will delete any data not required by law. To check what data has been deleted or how long it is retained, contact [email protected].

Section 7

Your Data Rights

Every player with an account at twcmmk has the following rights regarding their personal data.

Right to Access

You can request to view what data we hold about you

Right to Rectification

You can request that inaccurate or incomplete data be corrected

Right to Erasure

You can request that data no longer required by law be deleted

Right to Restriction

You can request that certain data processing be limited or blocked

Right to Portability

You can request that your data be sent to you in a readable format

Right to Object

You have the right to refuse data processing that is not strictly necessary

To exercise any of these rights, contact [email protected]. Our 24/7 Myanmar-language customer service team will assist you.

Section 8

Data Security Measures

twcmmk uses a range of technical and procedural measures to protect your personal data.

  • Data transmission protection using SSL (Secure Socket Layer) encryption
  • Encryption of player personal data during storage
  • Access controls — data is accessible only to authorised staff
  • Regular security audits
  • Systems that detect unauthorised access attempts in real time

While these security measures are in place, we want to be upfront that no digital gaming platform can guarantee 100% security. Please help keep your account secure — choose a password you do not share with others and never give it to anyone.

Section 9

Protection for Under 21s

The twcmmk platform is open to players aged 21 and above only. We do not knowingly collect personal data from children or teenagers under the age of 21.

If you believe someone under 21 has accessed twcmmk, please notify us immediately at [email protected]. We will close that account and delete the associated data.

Section 10

Policy Changes

twcmmk reserves the right to update this privacy policy as needed. For significant changes, a 14-day advance notice will be posted on the platform.

If you continue using the platform after the notice period ends, this will be taken as your acceptance of the updated policy. If you do not agree during the notice period, you may contact [email protected] to request account closure.

Version currently in effect

Last updated: 30 October 2026

Section 11

Contact Us

If you have questions, data requests, or complaints regarding this privacy policy, you can reach the twcmmk customer service team:

We will handle data rights requests as quickly as possible. For more information, you can also visit our About Us page.

Frequently Asked Questions

What You Should Know About Data Protection

Below are answers to questions players commonly ask.

Financial data is protected with SSL encryption and is used only for transaction records and fraud prevention. Only the amounts and transaction reference numbers of transfers made via KBZPay, Wave Money, AYA Pay, and CB Pay are recorded. Bank card numbers or PIN numbers are never stored.

twcmmk does not share your personal information with advertising companies, data brokers, or any third parties for sale. Only service providers involved in running the platform may access the data they need, and they are contractually required to handle it only as we instruct.

Send an email to [email protected] and clearly state which data you want to view, correct, or delete. You can also reach us via 24/7 Live Chat, and we will help you through the data request process.

You can block cookies in your browser settings, but if essential cookies (session and security) are disabled, login may fail and your bonus and game history may not appear. Essential cookies must be enabled to use the platform fully.

Yes. If a data breach occurs and your data is involved, we will notify you as quickly as possible from the moment we become aware of it. We will describe the nature of the breach, the data affected, and the steps you should take.

Data that is no longer required by law is deleted after your account is closed. Data with legal retention requirements, such as financial records, may be kept for a set period. Contact [email protected] if you want to check the applicable retention period.

Yes. Records of games played — including football betting, Live Casino, slots, and Shan Koe Mee — are linked to your personal profile and therefore count as personal data. This data is used to verify VIP tier eligibility and bonus qualification.